Accessibility Statement

Last Updated: August 30, 2026

Virtual Support Solutions, LLC, doing business as Kendall Douglas Studio, is committed to providing a welcoming and accessible online experience for people with disabilities.

We believe every visitor should be able to explore our services, review our work, access information, and contact the studio with dignity and independence.

Our Accessibility Goal

We are working to make the Kendall Douglas Studio website consistent with the Web Content Accessibility Guidelines (“WCAG”) 2.2, Level AA.

These guidelines explain how digital content can be made more accessible to people with a wide range of disabilities, including visual, auditory, physical, speech, cognitive, language, learning, and neurological disabilities.

Accessibility is an ongoing effort. Although we aim to make the entire website accessible, some content or third-party features may not yet fully meet every applicable guideline.

Accessibility Measures

As part of our accessibility efforts, we aim to:

  • Provide meaningful alternative text for informative images;

  • Mark decorative images so assistive technology can ignore them;

  • Maintain sufficient contrast between text and its background;

  • Use clear heading structures and logical page organization;

  • Make links and buttons understandable from their text or accessible labels;

  • Support keyboard navigation without requiring a mouse;

  • Provide visible keyboard-focus indicators;

  • Allow text enlargement and browser zoom without loss of essential content or functionality;

  • Design pages to reflow appropriately across screen sizes;

  • Avoid communicating information through color alone;

  • Use readable text, spacing, and paragraph lengths;

  • Provide labels and instructions for form fields;

  • Present form errors in a clear and understandable manner;

  • Provide captions or equivalent alternatives for meaningful video and audio content;

  • Avoid flashing or rapidly moving content that could cause physical reactions;

  • Respect reduced-motion preferences where reasonably possible;

  • Review new content and functionality with accessibility in mind.

Third-Party Platforms

This website may include or link to features operated by third parties, including Squarespace, HoneyBook, Kit, Google, Instagram, and other service providers.

We do not control every accessibility feature of third-party platforms. However, we seek to select and configure third-party services with accessibility in mind and provide an alternative method of communication when a third-party feature creates a barrier.

Need Assistance?

If you experience difficulty accessing any part of this website, encounter an accessibility barrier, or need information in another format, please contact us.

When possible, include:

  • The page address or title;

  • A brief description of the problem;

  • The browser or assistive technology you were using;

  • The format or accommodation that would be most helpful.

We will make reasonable efforts to respond promptly, address the concern, and provide the requested information or service through an accessible alternative.

Email: blair@kendalldouglasstudio.com
Subject Line: Accessibility Request

You may also contact us by mail:

Virtual Support Solutions, LLC
Doing business as Kendall Douglas Studio
2404 Greenhouse Road
Suite D #1028
Houston, Texas 77084

Feedback

Accessibility improves through thoughtful review and feedback from real users. We welcome comments about the accessibility of the Kendall Douglas Studio website and will consider them as we continue improving the experience.

Ongoing Review

We may periodically review the website using a combination of automated testing, manual keyboard testing, screen-reader review, contrast evaluation, and user feedback.

This statement may be updated as our website, services, technology, or accessibility practices change.