Website Design & Client Experience

Let’s Build Something Great Together.

Like, really great sh*t!

Kendall Douglas Studio helps women-owned service businesses create a refined online presence and a client experience that reflects the quality of what they already do.

A woman with curly hair, glasses, red lipstick, hoop earrings, wearing a denim shirt, white ripped jeans, and sneakers, standing in an indoor hallway next to an elevator and a dark wall.
A pink stucco building with various small windows and rectangular architectural details. Potted plants are at the base of the building, and there's an open space in front of it with a concrete sidewalk.
A pink stucco building with various small windows and rectangular architectural details. Potted plants are at the base of the building, and there's an open space in front of it with a concrete sidewalk.

A NOTE FROM BLAIR

I’m usually the person asking, “But how will this actually work?”

I love beautiful things. I also need them to make sense.

That combination shapes everything I create. Clients often bring me an idea that still feels scattered. I listen, find the gaps, and organize the pieces into something clear, polished, and genuinely useful.

Sometimes that becomes a website. Sometimes it becomes a better client experience. Either way, the goal is the same: your business should finally feel like the quality of work behind it.

That’s where I come in.— Blair

THE STUDIO PHILOSOPHY

Refinement is not about adding more.

It is about making every part of the business feel considered. It is about making the right decisions with care. A clear message, a thoughtful flow, and a business experience that feels complete without ever feeling overdone.


01

Clarity first

Beautiful design works harder when people immediately understand what you offer and why it matters.


02

Details matter

The small moments—the confirmation email, the mobile layout, the wording of a button—shape the entire experience.


03

Support is part of it

You should understand what we are building, why we made each decision, and how to use it when we are finished.


A closed silver MacBook laptop on a white marble table in a room with a tan leather sofa, a framed poster of a beetle, and a green plant with variegated leaves in the background.
process, not performance!

THE WAY I WORK

Bring me the version that is still in your head.

You do not need to arrive with every detail figured out. We begin with what you know, what is (or is not) working, and what you want your business to become.

You bring the idea. I’ll help you see the structure hiding inside it.

From there, I create a clear direction and guide the project one thoughtful decision at a time. You will never be left wondering what comes next.

THE STUDIO COLLECTION

Two ways to build with intention.


Studio Presence

01

Custom Squarespace website design

A strategic, timeless website created to communicate your value clearly and build trust from the first visit. Thoughtful design and messaging come together in an online presence that finally feels like your business.


Studio Build

02

Signature HoneyBook Implementation

A complete HoneyBook experience shaped around your client journey. We organize the pipeline, smart files, communication, scheduling, invoicing, and automations so the experience behind your work feels just as polished as the work itself.

Each engagement is personal, collaborative, and grounded in what your business genuinely needs—not a predetermined list of extras.


Thoughtful from first conversation to final delivery.

THE EXPERIENCE

Discover

We begin with a focused conversion about your business, your goals, and what is no longer working.

01

Personality lives in the details.

Clarify

I organize what I learn, identify the gaps, and establish a clear direction for the project.

02



Create

Your website or client experience is designed carefully, with room for collaboration and refinement.

03



Deliver

You leave with a finished experience, clear guidance, and the confidence to use what we built.

04


A woman with glasses, hoop earrings, with curly hair, wearing a black blazer and light blue jeans, sitting in a modern room with art on the wall, smiling and holding a phone.
A woman with curly black hair, glasses, and red lipstick sitting in a modern interior, smiling, holding a smartphone, with her legs crossed, wearing light blue jeans and a black blazer.

I notice what others overlook.

I have always been drawn to the details that make something feel complete: the right words, a thoughtful flow, a polished presentation, and a process that simply makes sense.

Clients often tell me they feel supported—not only because I create the work, but because I help them understand the decisions behind it.

Hey! I’m Blair.  

Organized, but never rigid.

“She Takes What’s in My Head and Helps Me Execute It.”


“I’ve pivoted my business several times over the last few years, and each time, Blair has helped me put the right systems in place. When I decided to add consulting to my business, she immediately recognized that I needed a client portal to organize my materials and communication.

She not only built the portal, but also helped create and manage the materials I needed to support the program. Blair has a special way of taking everything I have in my head, organizing it, and helping me execute exactly what I envision.”

-Chauncey Pham, Owner of The Equity Authority

Get in touch.

Send me a quick message. Be sure to watch for a follow-up email as well—it may accidentally end up in your spam folder.

BEGIN A CONVERSATION

Tell me what you’re building.

Tell me a little about your business, what you are building, and where thoughtful design or a stronger client experience could help.

FOR RETURNING CLIENTS

The relationship can continue after launch.

Studio Access offers limited, ongoing support for past clients who want a trusted partner to help maintain, refine, and evolve what we created together.

Just browsing? Let’s keep in touch.

Occasional studio notes, thoughtful business ideas, and a little inspiration for creating a presence that feels like you..